printer problems

When the printer not working message shows up in the middle of a busy day, it is more than an inconvenience—it is a workflow shutdown. Files cannot be signed, scanned, mailed, or handed to a client. Staff start walking papers between desks, trying different trays, restarting devices, and hoping it “just comes back.” Meanwhile, deadlines do not move, phones keep ringing, and billing time gets interrupted. In many New Jersey offices, printing is still tied directly to daily operations, so every printing failure has real business impact.