What types of devices and systems can you help me with?
Computer, laptop, server, printer, Wi-Fi access point router and firewall.
Can you help me reset my password or manage my account?
Yes, we will assist with user account management, including resetting passwords, unlocking accounts, and updating account information.
How do you protect my data and make sure it’s secure?
By implementing backup and disaster recovery solutions. This ensures that they regularly back up data and can easily restore it in case of data loss or system failure.
Can you help me connect to work resources when I’m not in the office?
Yes, web offer Virtual Private Network (VPN). A VPN creates a secure and encrypted connection between your device and your company’s network, allowing you to access resources as if you were physically in the office.
Can you help me with internet or network connectivity issues?
Yes, our team provides network installation and maintenance services.
Do you offer any ongoing maintenance or monitoring for my devices?
We monitor and update your systems and do the maintenance.