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Technology should help a business move faster, not slow it down with outages, surprise costs, security gaps, and overloaded internal teams. Yet many companies still run IT in a reactive mode. Something breaks, users report it, teams scramble, and leaders hear about it only after productivity has already taken a hit. That model becomes harder to manage as businesses add cloud platforms, remote users, SaaS tools, compliance needs, connected devices, and growing data demands. Th