In many New Jersey businesses, the “IT department” is one person who knows every password, every vendor contact, every cable run, and every workaround. The risk is not theoretical: when that person is out sick, leaves the company, or simply becomes unreachable, operations can stall immediately—email access breaks, printers stop, line-of-business apps fail, and nobody knows what is “normal” versus what is an outage.
The first breakdown is usually access. Admin credentials, MFA devices, domain registrar logins, cloud portals, firewall management, and server consoles are often tied to one individual’s inbox or phone. Without a documented handoff and a clear emergency-access process, even routine tasks adding a new user, restoring a file, updating antivirus, renewing a certificate—turn into costly downtime for offices across North Jersey and Central Jersey.
The second breakdown is recovery. If backups are inconsistent, untested, or configured without redundancy, a simple incident can become a major disruption. New Jersey organizations that handle legal, medical, or financial documentation are especially vulnerable because data loss and
